Basic Certificate in Tour Operation and Travel Agency Management
Offered Programmes
Key facts
Location
Dar es Salaam and Arusha
Course Duration
12 Months
Course Sector
Tourism
Study with us
The Basic Certificate in Tour Operation and Travel Agency Management at the International College of Hospitality Management is a comprehensive program designed to equip students with essential knowledge and skills for a rewarding career in the tourism industry. This 12-month course integrates 9 months of rigorous theoretical instruction with 3 months of practical training, ensuring graduates are well-prepared to excel in various roles within the tourism sector.
After finishing thestudy, graduates have a wide array of career opportunities to explore. They can embark on paths as Tour Guides, Travel Agents, Tour Operators, Tourism Administrators, or Tourism Consultants, among others.
Why this course?
The Basic Certificate in Tour Operation and Travel Agency Management offers a focused curriculum designed to prepare students for diverse roles in the travel and tourism sector. With an emphasis on practical skills and industry-relevant knowledge, graduates are well-equipped to meet the demands of the dynamic tourism industry.
We offer affordable tuition with flexible payment options and include language studies in English, French, or German to enhance your global employability. This prepares you for diverse roles in the tourism and travel industry.
Our program includes hands-on training, internship opportunities, and networking events to enhance students’ learning experience and job readiness. Whether you aspire to work as a tour operator, travel agent, or tourism consultant, this course provides the necessary foundation for a rewarding career in the field.
What you’ll study
The curriculum covers a wide range of topics essential for tour operation and travel agency management, such as packages, tour costings, and customer services, professional techniques, and social anthropology, wildlife knowledge, and touristic geography, car rentals, and shuttle services.
This course must be taken alongside Computer studies and one of the following languages: English, French, or German (at the Arusha Campuses), which are compulsory.
Entry Requirements
To enroll in the Basic Certificate in Tour Operation and Travel Agency Management, applicants must have a Secondary Education Certificate (Form Four) with atleast Division 4 .
Proficiency in English is required, and supporting documents such as academic certificates, a birth certificate or national ID, and two passport-sized photos must be submitted.
Assessment
The majority of classes involve a final unseen exam, which is normally at the end of the semester. This is typically supplemented by individual and/or group coursework.
Students normally have one opportunity to be re-assessed for a failed class. Exam resits usually take place during the summer.
A range of assessment techniques are used including:
- business reports
- case studies
- essays
- presentations
- individual and group
- projects
- learning journals
- peer assessments
Curriculum Highlights
Packages, Tour Costings & Customer Services:
Learn to design tour packages, calculate tour costs, and provide excellent customer service to clients. Gain insights into tour itinerary planning, pricing strategies, and customer satisfaction management.
Professional Techniques & Social Anthropology:
Develop professional skills and enhance your understanding of social anthropology to better serve diverse clientele in the tourism industry. Learn effective communication techniques, cultural sensitivity, and ethical practices for engaging with local communities and travelers.
Wildlife Knowledge & Touristic Geography:
Explore wildlife conservation, biodiversity, and ecological principles relevant to touristic destinations. Acquire knowledge of touristic geography to understand destination features, attractions, and environmental considerations for sustainable tourism practices.
Car Rentals & Shuttle Services:
Gain practical skills in managing car rental services and shuttle operations. Learn about vehicle maintenance, fleet management, and customer transportation logistics to ensure smooth and efficient travel experiences for clients.
Practical Training
The final 3 months of the program are dedicated to practical training in real-world settings. This immersive experience allows students to apply their theoretical knowledge in actual hotel environments, working alongside industry professionals. This practical component is crucial for developing the skills and confidence needed to excel in the tourism industry.
Fees & funding
- The total fees cover tuition, uniforms, learning materials, and exam fees.
- Affordable and flexible payment options are available
Visit: Fees structure page for more information
Course Applications
APPLICATION FORM
Once you have the form, carefully fill out all required fields with accurate information.
ONLINE APPLICATION
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