The Basic Certificate in Secretarial and Office Management
Offered Programmes
Key facts
Location
Arusha
Course Duration
12 Months
Course Sector
Multi-sector
Study with us
The Basic Certificate in Secretarial and Office Management at the International College of Hospitality Management is a thorough program designed to provide students with the essential knowledge and skills needed for a successful career in administrative and office support roles. This 12-month course combines 9 months of intensive theoretical instruction with 3 months of practical training, ensuring that graduates are well-equipped to handle various administrative functions in different organizational settings.
Graduates of this program are well-prepared to take on various roles within the administrative field. They can pursue positions such as Administrative Assistants, Office Managers, Executive Secretaries, Receptionists, or Personal Assistants.
Why this course?
The Basic Certificate in Secretarial and Office Management offers a focused curriculum designed to prepare students for diverse roles in administrative and office support. With an emphasis on practical skills and industry-relevant knowledge, graduates are well-equipped to meet the demands of modern office environments.
We include language studies in English, French, or German to enhance your global employability. This prepares you for diverse roles in administrative and office support, ensuring you’re well-equipped to thrive in international work environments.
Our program includes hands-on training, internship opportunities, and networking events to enhance students’ learning experience and job readiness.
What you’ll study
Our program covers essential areas such as office procedures, document management, communication skills, and computer applications. You’ll learn front desk operations, appointment scheduling, customer service etiquette, record keeping, and basic accounting principles. Through hands-on activities and workshops, you’ll gain practical experience to effectively manage office operations.
This course must be taken alongside Computer studies and one of the following languages: English, French, or German, which are compulsory.
Entry Requirements
To enroll in the Basic Certificate in Secretarial and Office Management, applicants must have a Secondary Education Certificate (Form Four) with atleast Division 4 .
Proficiency in English is required, and supporting documents such as academic certificates, a birth certificate or national ID, and two passport-sized photos must be submitted.
Assessment
The majority of classes involve a final unseen exam, which is normally at the end of the semester. This is typically supplemented by individual and/or group coursework.
Students normally have one opportunity to be re-assessed for a failed class. Exam resits usually take place during the summer.
A range of assessment techniques are used including:
- business reports
- case studies
- essays
- presentations
- individual and group
- projects
- learning journals
- peer assessments
Curriculum Highlights
This course offers a comprehensive curriculum tailored to equip you with the essential skills for a successful career in administrative and office support roles. Covering key areas such as office procedures, document management, communication skills, and computer applications, the program integrates theoretical knowledge with practical skills.
You will learn the fundamentals of office management, including front desk operations, appointment scheduling, file organization, and customer service etiquette. Additionally, topics such as record keeping, data entry, meeting coordination, and basic accounting principles will be covered to ensure you have a well-rounded understanding of office procedures.
Through hands-on activities, case studies, and interactive workshops, you will gain practical experience in handling various office tasks and scenarios. This combination of theoretical learning and practical application will prepare you to effectively manage office operations and contribute to the smooth functioning of any organization.
Practical Training
The final 3 months of the program are dedicated to practical training in real-world settings. This immersive experience allows students to apply their theoretical knowledge in actual hotel environments, working alongside industry professionals. This practical component is crucial for developing the skills and confidence needed to excel in the any industry.
Fees & funding
- The total fees cover tuition, uniforms, learning materials, and exam fees.
- Affordable and flexible payment options are available
Visit: Fees structure page for more information
Course Applications
APPLICATION FORM
Once you have the form, carefully fill out all required fields with accurate information.
ONLINE APPLICATION
Our online applications service is for applicants who wish to apply to at this time.